Effective Date: 05/22/26

TNT Auto Body Repair respects your privacy. This Privacy Policy explains how we collect, use, protect, and share information when you visit our website, contact us, request an estimate, schedule service, communicate with our team, or opt in to receive text messages from us.

By using our website or providing your information to TNT Auto Body Repair, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect personal information that you voluntarily provide to us, including:

Name
Phone number
Email address
Mailing address
Vehicle information
Insurance claim information
Appointment or repair details
Photos or documents you submit related to your vehicle
Any other information you provide through our website forms, phone calls, text messages, emails, or in-person communications

We may also collect basic website usage information, such as browser type, device information, pages visited, and general traffic data, to help us understand how visitors use our website and improve the user experience.

How We Use Your Information

TNT Auto Body Repair may use your information to:

Respond to estimate requests
Schedule appointments
Confirm or update appointments
Communicate about vehicle repairs
Provide repair status updates
Follow up regarding estimates, services, or insurance claims
Send pickup reminders
Respond to customer questions
Request feedback or reviews
Improve our website, customer service, and business operations
Comply with legal, regulatory, or insurance-related requirements

Text Messaging and SMS Communications

TNT Auto Body Repair may send transactional text messages to customers who opt in to receive SMS communications. These messages may include appointment confirmations, estimate follow-ups, repair status updates, insurance claim updates, pickup reminders, customer service responses, and review requests.

You may opt in to receive text messages from TNT Auto Body Repair through a website form, by checking an opt-in checkbox, by texting us first, by providing consent in person, or by otherwise giving us permission to contact you by text.

Message frequency may vary depending on your interaction with TNT Auto Body Repair. Message and data rates may apply.

You may opt out of receiving text messages at any time by replying STOP to any message. After you reply STOP, you may receive a confirmation message, and we will stop sending text messages to your mobile number unless you opt in again.

For help, reply HELP or contact us directly:

TNT Auto Body Repair
93 Annapolis St. E
St. Paul, MN 55118
Phone: (651) 222-0278
Email: [email protected]
Website: tnt-auto.com

No Sharing of Mobile Opt-In Information

TNT Auto Body Repair does not sell, rent, or share your mobile phone number, SMS opt-in data, or text messaging consent with third parties or affiliates for marketing or promotional purposes.

Text messaging opt-in data and consent will not be shared with any third parties, except with service providers, aggregators, or messaging platforms necessary to deliver and support our text messaging services.

How We Share Information

TNT Auto Body Repair may share personal information only when necessary to operate our business and provide services to you. This may include sharing information with:

Third-party software or messaging platforms used to communicate with customers
Insurance companies involved in your repair claim
Payment processors
Website hosting or technology providers
Customer service or business operations providers
Legal or regulatory authorities when required by law

We do not sell your personal information.

Third-Party Service Providers

We may use trusted third-party service providers to help operate our website, manage customer communications, send text messages, process requests, or support our business operations. These providers are only permitted to use information as necessary to perform services on our behalf.

Data Security

We take reasonable steps to protect the personal information we collect from unauthorized access, misuse, loss, disclosure, alteration, or destruction. However, no website, digital platform, or method of communication is completely secure, and we cannot guarantee absolute security.

Cookies and Website Tracking

Our website may use cookies or similar technologies to improve website functionality, analyze traffic, and understand how visitors interact with our site. You can adjust your browser settings to refuse cookies or alert you when cookies are being used.

Links to Other Websites

Our website may include links to third-party websites. TNT Auto Body Repair is not responsible for the privacy practices, content, or security of those third-party websites. We encourage you to review the privacy policies of any external sites you visit.

Your Choices

You may contact TNT Auto Body Repair to request that we update, correct, or remove certain personal information, subject to any legal, insurance, or business recordkeeping requirements.

You may opt out of text messages at any time by replying STOP.

Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

TNT Auto Body Repair may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

For questions about this Privacy Policy or how your information is used, please contact us:

TNT Auto Body Repair
93 Annapolis St. E
St. Paul, MN 55118
Phone: (651) 222-0278
Email: [email protected]
Website: tnt-auto.com